FAQs
Products
What size prints do you offer?
Our custom word art prints range from extra small to extra large, starting from sizes 6x8” / 15x20cm and measuring up to 30x40" / 75x100cm.
- Extra small (XS): 6x8" / 15x20cm
- Small (S): 12x16" / 30x40cm
- Medium (M): 18x24" / 45x60cm
- Large (L): 24x32" / 60x80cm
- Extra large (XL): 30x40" / 75x100cm
Please note that these sizes are the size of our unframed typography prints. A frame adds approximately 1.5" / 4cm to the overall size.
What paper do you use?
mytype_ standard word art prints are made from museum-quality, premium heavyweight 200gsm fine art paper with a smooth, matte finish.
mytype_ foil typography prints are made from specialist 300gsm print material and can be ordered with a gold or silver finish.
Are your prints suitable for gifting?
Absolutely! Our personalised word art is perfect for gifting, and lots of our customers send their custom typography prints as presents.
From song lyrics and movie quotes to family catchphrases, or even just a very obscure in-joke – there’ll be no other print like it in the world.
We recommend adding a frame if you’re thinking of gifting a mytype_ custom print. We’ll deliver it ready to hang, which means it won't end up sitting in a tube for months!
Can I frame my artwork?
Of course! You can choose whether your print arrives framed or unframed. Our picture frames are made from sustainably sourced wood and are available to order in black, white, natural, gold and silver.
All the information on our frames can be found here.
How shiny are your foil prints?
Really shiny! Read more about our heavyweight 300gsm foil prints.
Design
How do I create my word art print?
Creating your typography prints is easy! Simply open our open our editor and start typing!
You can use any word or phrase when creating your custom word art. Feel free to be as creative as you like!
Next, adjust the font and colour palette. When you're happy with your creation, choose your desired print size and even add a frame if you like.
Once you’ve placed your order, we’ll get to work on bringing it to life. We’ll dispatch your personalised word art within a few days and ship it to wherever you are in the world!
Can I use any phrase or text for my print?
Yes, you have the freedom to use any phrase or text that is meaningful to you. Whether it's a quote, a poem, a song lyric, or a personal message, mytype_ allows you to bring your words to life.
Can I get assistance in creating my print?
Of course! We want you to create amazing things. Check out our Inspiration page for ideas ranging from classic literature to movies, humour and more.
If you need any help using our text editor, please get in touch with our customer service team at support@mytype.co.
Delivery
How much is delivery?
Delivery is just £2.99 for rolled prints, or £7.99 for framed prints. Find out more about our delivery and packaging.
How long will it take to receive my order?
We pride ourselves on our fast turnaround time. Your custom word art will be printed and framed by hand within 2-4 days.
Shipping time will vary according to your location (we ship worldwide), but we do everything to minimise transit via our global network of factories and couriers.
What couriers do you use?
We use a range of couriers depending on the delivery location. We send all orders on a tracked service where one is available in that territory.
Do you offer international shipping?
We ship all of our custom wall art worldwide, so you can enjoy our prints no matter where you are in the world. Our global network of print hubs enables us to manufacture and ship your orders from the location that’s nearest to your delivery address, resulting in faster, greener, cheaper shipping.
Customer support
What about returns?
If you’re not completely happy with the design, print and quality of your custom word art print, we’ll issue you a replacement for free.
In the unlikely event your print arrives damaged, we’ll always offer to refund or replace it.
For more information see our returns & refunds page.
I have another question!
No problem! If you can’t find the answer to your question here, then please feel free to contact us directly at support@mytype.co.